FAQ

Frequently Asked Questions

1. What does Five Star Distribution specialize in?

At Five Star Distribution, we specialize in sourcing and distributing a wide range of high-quality products across various industries, including consumer electronics, home goods, personal care products, and more.

2. How can I place an order with Five Star Distribution?

Placing an order with us is easy! Simply browse our product catalog on our website, select the items you wish to purchase, and proceed to checkout. If you have any questions or need assistance, our customer support team is here to help.

3. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and bank transfers. Our checkout process is secure and encrypted to ensure your payment information remains safe.

4. How long does shipping take?

Shipping times vary depending on your location and the shipping method selected at checkout. We strive to process and ship orders as quickly as possible, typically within 1-2 business days. Once your order has shipped, you will receive a tracking number to monitor its progress.

5. Do you offer international shipping?

At this time, we only offer shipping within the United States. We do not currently ship internationally.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 30 days of receiving your items to initiate a return or exchange. Please note that certain restrictions may apply, so be sure to review our full return policy for more details.

7. How can I contact Five Star Distribution for support?

If you have any questions, concerns, or feedback, our customer support team is here to assist you. You can reach us via email at support@fivestardistribution.com or by filling out the contact form on our website. We strive to respond to all inquiries promptly and provide the best possible assistance to our customers.

8. Are bulk discounts available for large orders?

Yes, we offer bulk discounts for large orders. If you're interested in purchasing products in bulk quantities, please reach out to our sales team at sales@fivestardistribution.com for pricing and availability.

9. Can I track my order status online?

Yes, once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment online through our website or the carrier's website.

10. How can I stay updated on new products and promotions from Five Star Distribution?

To stay informed about the latest news, product releases, and promotions from Five Star Distribution, be sure to sign up for our newsletter on our website. You can also follow us on social media for updates and exclusive offers.